Ausclean is back

July 13th, 2010

This is a must for anyone in the cleaning industry. This event is only held once every two years, Ausclean attracts thousands of key decision-makers from businesses, local councils, government departments, major venues and the health, hospitality and tourism industries. Many of the attendees are responsible for the maintenance and management of large-scale facilities including industrial, commercial, hospitality and retail buildings.

Ausclean incorporating BSM Expo 2010 will provide a unique opportunity for you to interact with and sell to a vast amount of professionals linked to cleaning and maintenance of buildings and Australian venues. Ausclean, Australia’s longest running and most recognised cleaning exhibition.

Exhibitors will include suppliers of commercial cleaning equipment, services, chemicals and technologies of ground maintenance services, hygiene products,carpet cleaning products,carpet cleaning portables,carpet cleaning truckmounts, pest control services, safety products, storage systems, signage, security, waste management, energy management and fire services. Your competitors will be there so make sure that you are too.

Ausclean is a great opportunity for companies in the cleaning and support services industries to market, sell and promote their products and services. If you are a part of  the cleaning or building maintenance industries, don’t miss the 15th biennial Ausclean incorporating BSM Expo taking place atRosehill Gardens, Sydney from 27-28 September 2010.

For general enquires, please call 1300 789 845 or email info@auscleanexpo.com.au

Its worth a visit with many companies giving away free samples and goody bags.

How to Choose the Right Carpet Cleaning Company

July 8th, 2010

The carpet cleaning industry is one of the very few industries that has not been regulated, and also has a very low barrier to entry in that anyone can call themselves a “professional” without any basis for that claim. And still these are people who can come into your home and use cleaning chemicals which could be dangerous if you do not have the knowledge of how to use them properly, and more importantly do not have the right equipment to remove them properly.

Everyone has heard nightmare stories about crimes committed, about overuse or improper use of chemicals, and exposés on Bait-and-Switch companies who use a low coupon offers to get their foot in the door and hard sell unsuspecting consumers into a bill they are compelled to pay.  When you open the phone book you really can’t tell who the great cleaners are, or the ones you would never EVER want to use. The “great” cleaners work hard to distinguish themselves apart from the fly-by-night companies who use unsafe cleaning practices, hard-sell tactics, and sometimes have very unsavory employees.

Your carpet and rugs act as a “filter” in your home for your indoor air. Their fibers “grab” particulates and contaminants and hold them.  But like any filter, it needs to be cleaned because when it gets full it cannot grab anything else … and every time you step on a “full” filter you release contaminants back into the air.

Cleaning your carpet is key to a healthy indoor environment, and the EPA’s guidelines for cleaning very from every four months to every eighteen depending on the number of people and pets in the home, as well as other concerns from allergic sensitivities to how dusty the air is in your neighborhood to whether anyone in the home smokes.   A true carpet cleaning professional can evaluate your particular needs, and with the right equipment and cleaning solutions, can fulfill those needs for you and your family.

The question now is how to find that “right” professional … and we have the information to help you do just that.

The following is a summary on how to choose the right professional carpet cleaner.  It covers some of the common mistakes made by consumers in choosing a carpet cleaner, and also the four steps you can take to help you in choosing a true “professional.”

MISTAKE #1:When  Choosing a carpet cleaner can not based on equipment alone.
No question, your carpet cleaner needs to have first-rate equipment.  But he also needs something else,employees who are skilled and trained at operating the equipment.  Many companies own hot-water extractors, but very few companies teach their employees how to use them properly.  The best way to know that the carpet cleaner’s employees have been properly trained is to make sure the cleaner has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) .  Before you choose a carpet cleaner, ask to see written proof of their certification.

MISTAKE #2When Choosing a carpet cleaner based on low price.
Low price could always be a problem in three ways:  (1) low price can be the bait that attracts your phone call.  But once the carpet cleaner gets into your home, he pressures you into a much more expensive job.  (2) Low price can be for “single-process” cleaning.  Rarely does the consumer know what this means and, when told, asks for “dual-process” cleaning instead, which costs much much more.  (3) Low price means the carpet cleaner has cheap equipment, which cannot match the cleaning performance of the superior machines designed to remove the most soil and contaminants, and leave the least amount of residue behind

MISTAKE #3: When Choosing a carpet cleaner based on a single telephone call.
Instead, invite the person to your home and ask for a written quotation.  Then you will  know exactly what the carpet cleaner recommends – and you won’t be the victim of high-pressure sales tactics when the technician steps into your home.  This also allows the carpet cleaner to see and identify  the type of carpet, the level of soil, and measure the exact square meter age  so he is able to give you a more accurate quotation.

MISTAKE #4: When Choosing a carpet cleaner who doesn’t offer a money-back guarantee.
Every carpet cleaning company should be fully accountable for its work.  And if you aren’t pleased with the job in every way you should be entitled to a reclean or you shouldn’t have to pay for it. Period.

MISTAKE #5:When Choosing a carpet cleaner without getting comments from his other clients.
Any carpet cleaner could say anything about his past jobs.  And, sadly, some of what he says may not be true.  Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and the quality of his work.

Packing up for the move

July 1st, 2010

Pack one room at a time if possible, and start with items that are least often used.

Write down a list of everything you are packing, in particular if it’s valuable. Books, cds, expensive clothes. Also, take note of which item is in which box.

Use sturdy boxes. Fill the box to the brim and seal the lid. That way, you can easily stack boxes on top of one another.

Tape the bottom of the box securely so that it doesn’t give way.

Never fill a box until it is so heavy that you can’t lift it safely. Spread the heavy items over a few boxes. Balance boxes with lighter items like towels or soft toys. Pack the lighter items on top.

Use bubble wrap or newspapers when packing fragile items. However, newsprint may smudge so use newspaper selectively. Clean paper can be purchased cheaply from moving supply stores. Boxes should be marked “Fragile” and “This side up” to prevent mishandling.

Label each box clearly and which room it belongs to. Write on the sides of the box as well.

Pack a separate box of essentials you may need for the first night at your new house. Include items like toiletries, toilet paper, bottled water, snacks and a change of clothes in case you cannot unpack everything in time.

Tips for when you move out of your rental property

July 1st, 2010

Visit your landlord or real estate and obtain a copy of your move-in inspection. If you did not do a move-in inspection, ask for a copy of the move-out inspection form. Go through the list, item by item, and check to see if you’ve incurred any additional damages that weren’t there when you moved in.

Walk through the apartment again with the landlord or property manager to confirm what needs to be cleaned or repaired in order for you to get your bond back and to avoid damage or cleaning fees. Write down what the person specifies and have him/her sign off on it to verify that what you wrote down is all you’re responsible for and so you don’t get any surprises when you go to hand in your keys.

Remove all staples, nails and blutac  you have stuck into the walls, ceilings, or doors of the property. Using sugarsoap, go through each room and remove any scuff marks on the walls,light switches,powerpoints, floors, or doors. (Warning: Test the sugarsoap first, as it can clean some paints right off the wall.)

Clean the kitchen.]] Fill the sink with warm water and add dish detergent to the water.

The refrigerator – Remove all of the shelves and drawers from the refrigerator and freezer and place them in the dishwasher or wash them by hand. Dip a sponge into the dishwater and wipe down the interior of the refrigerator and freezer, being certain to remove any food build-up. Don’t forget the little compartments where you kept the butter and eggs! Then wipe down all of the shelves, dry the shelves, and place them back in the refrigerator.

The oven – While you can set the oven to self-clean if that option is available, the better way would be to use one to two cans (depending on whether you EVER cleaned the oven while you lived in the apartment) of oven cleaner to get the oven really clean. Read the safety directions carefully, many oven cleaners require protective equipment (gloves & goggles) and strong ventilation. Do not ignore the directions on the can. Place newspaper in front of the oven, slightly underneath the door or drawer and extended out to protect your floor from dripping cleaner. Evenly apply both cans to the inside of the oven, the grates, the broiler sheets, etc. Throw the drip pans from the stove in there and coat them too. Let sit for 24 hours. Do not turn on oven! Using a sponge and paper towels, wipe down all surfaces. Rinse with clean water. Clean the vent above the stove and be certain that the light bulb in the overhead hood is in working condition,clean the filter in the range hood as well.

The cabinets – Using a multi-purpose cleaner that is safe to use on your cabinets, wipe down the interior and the exterior of the cabinets.

The light fixtures – You should then check to make sure the light fixtures are clean and do not have any dead insects in them. If there are glass fixture covers, give them a wipe. Think twice before throwing them into the dishwasher, because thermal stresses and harsh detergents may damage the glass.

The surfaces – Make sure you wipe down the exterior of the refrigerator, the stove range (including underneath the drip bowls), and all of the counter tops. Also, wipe down the exterior and interior of the dishwasher, microwave, and any other appliance provided by your landlord/real estate (including the surface of any washer or dryer).

The sink – Drain the water from the sink and clean the sink and wipe down the faucet. If the sink is stainless steel or porcelain, a powdered cleanser works great! An old toothbrush or other small brush can be very useful for scrubbing around the edges of fixtures and the sink.

The floor – Sweep and then mop the floor. To do a really good job, you should pull out the stove and refrigerator and clean that part of the floor too. Be extra careful when pulling these appliances as they can scratch wooden floors, damage linoleum or break tiles. You will also find all kinds of gross stuff on the sides of the appliances and cabinets when you do that and insects underneath.

Clean the bathrooms

Thoroughly clean the sink, tubtoilet and shower. Make sure you have removed any buildup and wiped down the fixtures.

Clean the mirrors, medicine cabinet and any vents or light fixtures in the bathroom. Make sure you don’t use mirror cleaner with ammonia in it. Check to make sure the light fixtures are clean and that the light bulbs work. Again, throw those glass light fixture covers in the dishwasher.

Sweep and mop the bathroom floor. Be especially careful around the toilet.

Repeat for each bathroom.

Clean the bedrooms. Wipe down any closet shelves provided and clean any mirrors. If you have carpet, you should Call KPs . If you do not have carpets, you should mop. If floors are wooden, use an oil soap. Repeat for each bedroom.

Turn your attention to the living room and dining room. Clean the windows and the wash the blinds. Clean the blades of the ceiling fan and/or any light fixtures in the room. Vacuum or mop the floors.

Sweep and clean the exterior (including any balcony, patio, and doors) and remove any remaining garbage bags from the apartment. Be sure that outside lights are working. Put garbage bins on curb, if appropriate, for pickup.

Take pictures of the property and keep for your records in case the landlord/real estate says you damaged the place. Send the photos and a written description to the landlord or property manager and ask them to sign off on it. Send one to yourself at the same time and leave the package unopened. If the landlord or property manager won’t sign off, the postmark on the envelope may help prove the date of the cleanliness of the property upon leaving.

Go to your move-out inspection. Be sure to get a copy of the move-out inspection for your records and return the keys


A day on the road cleaning carpets around Sydney

June 26th, 2010

After a late night watching world cup soccer its time to get out of bed take a shower and get ready for the full day ahead.Its 7 am on a chilly morning in Sydney,i start the van and type in to my sat nav the address of my first job a periodontist surgery in mosman.Traffic is not too bad and i arrive at the job on time at 750 am,i unload the vacuum cleaner ,the portable steam cleaner and other items for the job in hand,this is a regular customer and the job wont take long.I jump in the lift and arrive at reception and am greeted by Pam.I do the pre inspection and can see the carpet will need stretching and inform Pam.

After a thorough vacuum i pre spray the carpet and get ready to steam clean,the area of carpet is only about 70 m2.The job is complete in about 30 minutes and take all the gear back to the van.I proceed to one of my regular coffee shops for a slice a banana bread and a coffee before my next job in crows nest.

Upon arrival i only manage to park some 100 m from the job its a top floor unit with no lift in the building(these ones keep you fit).After meeting the customer and inspect the carpet i return to the van for the pain staking hall of the machine up six flights of stairs.After breaking a sweat we are ready to start the job a two bedroom unit with a sunroom.The carpet is some what old but the end result is very good,the customer is delighted and settles the bill.

Back to the van and back on the road heading towards dee why for a fire and smoke damage job for an insurance company.All seems to be going well until the spit bridge is raised causing a twenty minute delay.Finally i arrive in oaks ave dee why the cause of the problem was a grill that caught fire luckily the tenant managed to put it out with out too much damage.Whilst inspecting the property i make a report for the insurance company listing smoke damage to the walls in the kitchen and lounge,the carpets in the lounge,hall and part of the bedroom are also affected.There is also alot of smoke stains to the leather lounge,an area rug,verticle blinds and the curtains.I take photos of everything before i try to restore any thing,i start to clean the carpets and they come back  to about 70% better but  not enough,so they will have to be replaced.I take all the measurements for the new carpet call the office and make a report,the client is reassured that  her home will be back to normal within a couple of days.

Time for a bit of lunch so down to dee why beach to a great fish and chip shop.

The next job is in harbord just a quick one the removal of nail polish,i get there just after one o’clock get set up and apply a small amount of grease release and rinse it out straight away and continue to blot and rinse until the stain has gone.Yet another happy customer now off to manly to pick up some keys from a real estate for an empty studio apartment,another small job before my last.

I return the keys and head over to Harbord.we get these jobs so often a nervous tenant due to have an inspection the next day.I just dont understand why people let there carpets get so trashed and then expect a miracle from a carpet cleaner,anyway this carpet is polypropylene which always cleans up good.They are very greatfull and now i can head home for an early day but i have an early start in the morning 4am at a popular pub in Manly so there you have just another day in the carpet cleaning world.

Carpet protection

June 17th, 2010

Regular vacuuming and regular carpet cleaning will not only help to keep the appearance of your carpets and furniture but applying fabric protection is another way to prolong the beauty of your furnishings.

Scotchgard,teflon and other brands of  technology were designed to protect your furnishings from stains, dirt and grime.these products surrounds each fibre, providing an invisible shield against dirt and soil. As a result, dirt does not adhere as easily and vacuums up easier. Plus fibre wear from soil abrasion is greatly reduced.

A good example of how carpet or furniture protection products can help is when you have a spill. If you spill red wine and the carpet does not have carpet protection you watch the liquid absorb into the fibres of the carpet and in some cases it will leave a permanent stain. If you spill on the carpet that has been protected you watch the liquid bead on the surface and not absorb into the fabric just like when you wax your car and it rains. This gives you the necessary time to clean up the spill without leaving a permanent stain. A carpet and furniture protection product on your furnishings does not mean that you can ignore the spills until the next time you have your carpets or upholstery cleaned.

Frequently sitting in the same spot on your furniture or walking in the same pathways of your carpet will form wear patterns. Another benefit that you gain from using a protector is that it provides an extra layer of protection and in most cases will prolong the forming of wear patterns. Even with protection it is still very important to rearrange your furniture to prevent wear and to use throw rugs in high traffic areas of your carpet.

In homes with pets you will find that a protector can be of great benefit in providing protection for your carpets and furniture. It protects furnishings from pet stains and repels liquids. It is quite common in a home with pets to have stains like urine, vomit and the protection will provide added repellence to the fabrics. This type of strong protection will prevent permanent staining and in many cases the stains will release with a gentle washing or steam cleaning. The nice thing about this type of protection is that it won’t change the look, feel or breathability of your furnishings

In a lot of  cases the benefits of  protection are exaggerated and people don’t provide the proper care and maintenance for their furnishings. By understanding that protectors do have some limitations you have the knowledge to provide proper care and as a result will enjoy the benefits for many years.

Advantages of steam cleaning over other forms of carpet cleaning

June 17th, 2010

Steam cleaning proves to be the much superior choice in the carpet cleaning industry. Witha unique heating system, longer lasting deep clean,the ability to kill germs, bacteria, and dust mites, safe-bio-degradable cleaning agents, residue free finish, rapid drying time, and hot water extraction and  rinsing prove to support all the arguments that favor steam cleaning over “dry chemical cleaning” methods.

This unique heating system helps  maintain the temperature for sanitation as well as agitating-with both the water and vacuum extraction. This is the key of the physical removal procedure. The temperatures necessary to reach sanction levels in 130 degrees and much higher. In order to attain this degree in temperature one should look into all companies with a truck mounted cleaning system. Those with a built in truck-cleaning unit contain the sources necessary to ensure temperature levels are met. Some may have concerns in the result that there may be over-wetting issues or even shrinkage. The safest way to insure great results is to use a non-toxic citrus based cleaning agent. This type of compound is not only an exceedingly efficient cleaning agent, but also safe enough for the usage of pets, children babies to walk and crawl on straight after cleaning.

Dry chemical agents generally just buff the surface. Steam cleaning provides you with the extraction of all dirt, grime, and debris, as well as bacteria, molds, mildew, animal dander, dust mites, viruses, and pollen, even below the surface, which provides a  longer lasting deep clean, thanks to hot water extraction and rinsing. Hot Water Extraction, steam, because of its effectiveness in quality cleaning is recommended by 98% of the carpet mills. Not only is steam cleaning excellent to remove all particles but it also has the ability to leave no residue behind because of the rinsing strokes performed at the end each cleansing cycle. After this most people worry about the drying time, but with the gas-powered truck mounted equipment, they have the ability to extract moisture. Depending on the material and the weather this reduces drying time from anywhere to two to ten hours, which is in fact tremendous.

How to clean your carpet the best way

June 17th, 2010

Carpet has always been a very popular choice for home owners due to the number of advantages it has. It gives character and color to any room in your home, whether you choose a casual ambiance or opt for a more formal and elegant setting, carpet can do the trick. Carpet also provides much extra comfort; the plush feel you get when you are walking around barefoot cant be matched by any other type of floor covering

upright vac

upright vacs are very good

As much as you would like to preserve your carpet in the best way possible, accidents do and can happen. Spills and stains can mark your carpet permanently, if not given immediate care. Although carpet is relatively low-maintenance, the nature of its material demands a weekly or twice weekly routine carpet clean. As well as that, specific stains need certain concoctions. For example, red wine spills are to be treated with cold water and salt before being vacuumed while acid stains require baking soda, cold water and club soda.

Routine cleaning always begins with vacuuming. It is advised that you vacuum your carpet at least once a week in areas that are rather unused, and twice a week for areas that have high traffic. Consistent vacuuming can preserve your carpet longer because it thwarts the incidence of build up which may cut through the carpet fibers.Remember to empty or replace the bag once it is two thirds full.

Wall to wall carpet vacuuming, especially in large rooms, can be very labor-intensive and time consuming . If it is not done properly, the vacuuming can be pointless. One very  good technique is to split the floor by equal sections, run the vacuum cleaner on one section thoroughly before moving on to the next. In this way, you will be certain that no space is left untouched.

DO NOT rush your vacuuming task, especially if you have a plush-type of carpet. The build and materials of plush carpets allow the dust and soils to be easily embedded in to the carpet. One run will not be enough for this type of carpet, so make sure you allow plenty of time for the suction to do its dirty job. In areas of heavy traffic activity such as the living room, go over it a few  times with criss-cross strokes.

Newly cleaned carpets can be treated with soil retardants(carpet protector) if you  wish to do so, so ask your carpet cleaner if they have this kind of treatment ie scotchgaurd,teflon or any professional carpet protector. Soil retardants or carpet protectors help prevent the re-soiling of carpet, and stops liquid from penetrating to the carpet fibers. Essentially, soil retardants extend the life of your carpet

Lastly, always put a little bit of baking soda into your vacuum bag. Baking soda has been proven to eliminate and prevent unpleasant odors. This will definitely leave your carpet smelling crisp,fresh and clean! Taking care of your carpet could be cumbersome but well worth the effort! Unless you plan on taking up the entire carpet flooring in place of a new one(very costly), you would want to preserve it in the best way possible. Contact KPs  to save the life of your carpet flooring!

KPS Gallery

March 9th, 2010
Blood stain

Blood stain

Blood stain

Blood stain

flood scams

February 16th, 2010

dont throw your money away

I could not believe what happened today.We got called out to a flood another carpet cleaning company had been there earlier and extracted the water and told the lady on the front desk it will dry in a few days and charged them $3280 for two hours work which they paid .When i turned up their boss was not a happy chappy .I went upstairs to their offices to inspect what had been done and the carpet was still very very damp,so i lifted the carpet to see the underlay was soaking.I explained to their boss that i will have to extract more water before i could install our drying equipment.I spent a further 3 hours sucking out a further 400 liters of water,and installed the 6 air movers i had with me i called our office to arrange another 6 air movers and 2 dehumidifiers to be delivered to this site.I treated all  the affected areas with microban( an antimicrobial) and looked at the other carpet cleaners invoice which they were charging $140 per square meter to extract and treat with anti browning and deoderise these poor people have just been taken for a ride and i will back up any claims against the other carpet cleaning company.We are doing the work through insurance please if you are not sure about the price of any work to be carried out by any carpet cleaning company call KPs we will be more than happy to advise you call us on 02 94521958