KPS Carpet Cleaning

KPS Gallery

March 9th, 2010

Blood stain

Posted in blood stain, carpet cleaning, photo gallery | No Comments »

flood scams

February 16th, 2010

dont throw your money away

I could not believe what happened today.We got called out to a flood another carpet cleaning company had been there earlier and extracted the water and told the lady on the front desk it will dry in a few days and charged them $3280 for two hours work which they paid .When i turned up their boss was not a happy chappy .I went upstairs to their offices to inspect what had been done and the carpet was still very very damp,so i lifted the carpet to see the underlay was soaking.I explained to their boss that i will have to extract more water before i could install our drying equipment.I spent a further 3 hours sucking out a further 400 liters of water,and installed the 6 air movers i had with me i called our office to arrange another 6 air movers and 2 dehumidifiers to be delivered to this site.I treated all the affected areas with microban( an antimicrobial) and looked at the other carpet cleaners invoice which they were charging $140 per square meter to extract and treat with anti browning and deoderise these poor people have just been taken for a ride and i will back up any claims against the other carpet cleaning company.We are doing the work through insurance please if you are not sure about the price of any work to be carried out by any carpet cleaning company call KPs we will be more than happy to advise you call us on 02 94521958

Tags: air movers, antimicrobial, boss, carpet cleaners, carpet cleaning company, dehumidifiers, dry, drying equipment, few days, flood, front desk, happy chappy, installed, insurance, liters of water, microban, money, square meter, underlay
Posted in carpet cleaning | No Comments »

It never rains it pours

February 14th, 2010

My god what another wet weekend in Sydney,its not just carpet cleaning when it rains there is a lot of restoration work out there .Its sat morning just after we had 30mm of rain this is going to make every carpet cleaning company busy with a limited amount of drying equipment available for hire.We all have our own drying equipment but when there is a big storm there is never enough to cope in these unexpected times.Our first job is a three bed room unit in Queenscliff a simple move out clean.The next one is liquor land in Manly this place gets flooded every time there is a big down pour yet the shop still trades.We make arrangements with the local ranger to park our van on the corso outside the shop front to extract the water that has flooded the shop.We get set up and remove some 300 liters of water and treat the affected areas with microban and install 4 airmovers (fans) this will take 3 to 4 days to dry and will need a final clean afterwards the shop reopens and off to our next victim.Now we get to Harbord to find two bedrooms in a basement under water, we get set up suck out all the water and remove the underlay and install 2 air movers and 1 dehumidifier we will will come back in a couple of days to check drying and arrange for the carpet to be relayed before its final clean.Now we head off to another job in Fairlight this one has already got staining from furniture so the only option is to remove the carpet and underlay and arrange for a new carpet to be installed within the next few days.The next stop is to the rubbish tip to dump the carpet.We get to the next job in Manly and find water has come in through the back door and flooded the lounge,this poor lady is elderly and really could do with out the stress.We explain our procedure and suck out the water and lift her carpet and remove the underlay and install two air movers and reassure her that everything will be back to normal in a few days.This really takes it out of the technicians but they battle on and work a long shift to make sure all the customers get the service we provide.Off to Davidson next to a house that had been wet for over 10 days the owners had been away to come back and find this unfortunately all we can do is to rip out the carpet and uderlay and arrange for new carpet to be fitted in a few days

Tags: air movers, back door, bedrooms, carpet cleaning company, couple of days, dehumidifier, drying equipment, few days, first job, liquor land, liters of water, microban, new carpet, poor lady, restoration work, rubbish tip, shif, stress, unexpected times, wet weekend
Posted in carpet cleaning | No Comments »

Another day out on the road

February 9th, 2010

Every day seems to go so quick when your busy but you never get bored out on the road carpet cleaning.The first job of the day is a five seater microsuede sofa in Terrey Hills.I arrive at the house meet the customer and inspect the furniture,its cream colour and looks like it gets a good work out from the kids,I explain what we can do to achieve the best results for this clean.The lady is very excited and leaves me to it.I go to the van and get set up i love cleaning microsuede because it tends to come up really good.I clean the first seating position and call the lady out to see the difference she was totally gob smacked Ï honestly never thought it would come up that good ” she said.You get a good feeling inside and know they are more than happy with the work you are doing.After finishing the clean I write the lady an invoice and she gladly pays and wants a quote to clean the carpets throughout her house.She is happy with the quote and I call the office to make another booking for her.

The next job is a small flood in the Terrey Hills Tavern a local pub,this was caused by a leaking air conditioning unit in the pool room.I go in extract the water and treat with an antimicrobial to prevent any mould developing ,because the carpet is glued to the concrete floor i leave an airmover (carpet dryer) there to speed up drying this is known as top down drying.I see the manager before leaving and tell him i will be back later in the day to check on the drying and pick up the fan.

air mover drying top down

Its now 10 30 am time for a quick bite to eat and a coffee before the next job.

Now we are off to Pymble to clean the carpets in a large house traffic is good this time of morning so its not too long before i arrive.I knock on the door on time and go through the house noting all the needs for the customer and inspecting the carpet.The lady has a concern for a urine smell in some rooms from her dogs.I explain the method we use to treat the odour and go back to the van to get set up.This job took 3 hours and on completion the customer is happy and pays by visa card i call the office and the transaction is approved.

My next stop is only around the corner a quote for another reasonable sized house.Again i meet the customer and talk through their requirements give them a written quote and head back down to Chatswood to pick up some area rugs to go back the the rug factory to be cleaned.Time is cracking on now and i head back to the Terrey Hills tavern to check on the flood and find the area affected is dry.I can now go back to the factory and drop off the rugs and hand in the days takings and paper work and pick up my job sheets for tomorrow .Another day gone and more happy customers now i can go home and relax with my family.

Tags: air conditioning unit, air mover, antimicrobial, carpet, carpet cleaning, carpets, coffee, concrete floor, cream colour, dogs, first job, flood, furniture, gob, invoice, local pub, microsuede sofa, pool room, seating position, sofas, terrey hills tavern, urine smell
Posted in carpet cleaning | No Comments »

What to do when your carpet is flooded

January 15th, 2010

wet wet wet

This is just the thing you dont want to come home to and there is never a good time for disaster.

If you want to save your carpets you have to act fast.Theres a number of reasons to floods washing machine over flowed,overflowing bath or sink,airconditioner blocked or faults,burst or leaking taps,fish tank leaks,leaking hot water system,fridge or freezer leaking,storm damage,roof leaks,burst water pipes or even a dish washer leaking.We have the knowledge and the correct equipment to restore your carpet from these disasters when they happen.KPs professional team can rapidly extract the water and dry your carpets using tried and true methods.This will normally involve extracting the water and removing the underlay and treating the carpet with antimicrobial to prevent mould whilst drying,we will come back and inspect drying and take moisture readings before relaying your carpet and giving them a final clean and deoderise to get them back to normal.Your house hold insurance will normally cover you and we can assist you with the claim and liaise with your insurance company.Our fleet of vehicles is well equipt to handle any flood domestic or commercial.Dont think that your carpets are ruined and beyond repair,we can save your carpets.The sooner you call us the sooner we can get your life back to normal.Call us now (02) 94521958

You will be suprised how much we can extract

flood

high rise

air movers

KPs drying equipment

dehumidifier to speed drying times

technician installing an air mover to dry the carpet

extaction hoses

truckmount machine lots of power to suck up the water

Tags: air mover, antimicrobial, carpet, carpets, dehumidifier, dish washer, fish tank, flood, floods, freezer, fridge, hot water system, insurance company, leaking taps, liaise, moisture readings, professional team, restore, roof leaks, storm damage, tank leaks, truckmount, true methods, washing machine, water pipes, wet carpet, wet wet wet
Posted in wet carpet | No Comments »

Tile and grout cleaning

January 14th, 2010

No more scrubbing

We can rejuvenate your tiles inside and outside

You can see the difference

Our system can be used on floor tiles,concrete floors,driveways,paved areas,tennis courts outdoor entertainment areas,pool surrounds bathrooms kitchens and any place you have tiled.
Your floor surfaces need to be maintained on a regular basis to help remove all the dirt and grime that adheres to the floor and in the grout joints.
Its very surprising how many people do not know the real colour of their tiles and grout until they have been profesionally cleaned by KPs.

Its worth it

Say no to this

Some of our customers have told us they were going to replace their tiles because they thought the tiles were beyond rescue or did not like the colour.
If you have thought of doing it yourself then think again.We take away all the hassle of you renting a machine and deciding what cleaning agents you need.Our turbo cleaner is specially designed for cleaning tiles and hard floor surfaces,it washes the floor with high pressure and at the same time extracts all the dirty residue off the surface leaving it clean and dry.We can also seal your surface after cleaning.

Leave it to us

Why do it yourself

Great work

Tags: bathrooms, cleaning agents, concrete floors, dirt and grime, driveways, floor surfaces, floor tiles, floors, grout joints, hassle, kitchens, outdoor entertainment areas, paved areas, pool surrounds, rejuvenate, scrubbing, seal, surfaces, tennis courts, tile and grout cleaning, tile cleaning, tiled, tiles, turbo, turbo cleaner
Posted in tile cleaning | No Comments »

The biggest loser aint KP’s

January 3rd, 2010

biggest loser

We get a lot of jobs from television production companies,home make over shows, tv commercials and reality shows.On this occasion we get a call from the production company filming the biggest loser at Manly.Its another great reason why been a carpet cleaner is such a good job,everyday is different and you always get to see more things than most other people.

What seems to have happened on the set is one of the contestants has been sick on the carpet where filming is going on and time is money on set.

Contestant feeling sick

and its no supprise theese people are been sick they go under a lot of hard work in this show.

it was bound to happen

Now its time for KP’s to move in.We get the carpets cleaned and refreshed while filming is stopped and apply a deoderiser to take away the nasty smell.

The production manager is pleased with the result and filming is resumed with in a few hours.

Tags: carpet, companies, filming, KP's, manly, nasty, production, sick, smell, television
Posted in carpet cleaning | 1 Comment »

New years eve 2009

January 2nd, 2010

A New year in carpet cleaning

Another day in the carpet cleaning world,first job was to be 4 bedrooms and a set of 15 stairs at a house in Woodland st Balgowlah.On arrival I greet the customer and get shown around the house to inspect the job booked.The customer then asks me to clean a rug as well and then look at 2 more chairs that he would like cleaned ” Also i would like this leather lounge cleaned as well” says the customer.Ok so this is going to make the rest of the day go out of sinc,i call the office to let them know this job will put the next one back an hour.The office gets another technician to cover my next job.

I start to clean the leather lounge first as this will take the longest,after cleaning this the customer is amazed.

I carry on and clean the top 4 for bedrooms and clean the stair treads on the way down and finish off cleaning the rug.

First job done and time for a quick coffee in Manly before the next job in Narrabeen,this christmas period has been very busy as usual and we are on call all the time.

Arrive at the next job nice and easy 3 empty rooms I vacum theese pre spray and steam clean.Another happy customer who tips me an extra $10 for the good job.

The office call and have a job in Collaroy and tell me its vomit in a bed room .When I arrive at the job i am greeted by a rather embarrassed young lad who obviously had been sick over his parents carpet while they were away.The great thing about getting to a freshly puke covered carpet is it generally comes out with no staining as this one did.

Now only two more jobs to go one in Manly and one in Double bay then i can start my new year festivities,the Manly job is another straight forward job only two rooms and able to get the van close enough to use the truckmount.Now over to Double bay for a stain removal i was surprised there was not too much traffic with the harbour bridge closed for the fireworks.

I get to the job in Double bay,a very nice beach house with a zinc sun block stain on the carpet.The owner not here but a friend renting it for the christmas period,this took over 45 mins to get this stain out but its cheaper than a new carpet.

Just when i thought the day was done i get one more call from the office a brand new boat has flooded at spit bridge.So here we go this better be the last job its now 4 pm.When i arrive at the boat yard i am shown to the boat. Wow a $1.1 million luxury liner this thing still has the wrapping paper on it,and the cause of the problem was a faulty air conditioner which had leaked into three of the bed rooms onboard this beauty and there is no way i can reach this with the truckmount,so i have to get r2 (polivac predator portable) to do this one.I need a hand to lift it on the boat as its some what heavy.I spend about an hour and a half extracting the water out from the carpets and deoderise them after,the guy a the boat yard was very greatful and just as keen as me to get out and party for the new